Shipping policy
Shipping & Refund Policy
FREEMEN is not responsible for refunding shipping fees, including cash on delivery or prepaid charges (even on orders where shipping was discounted or free). If you request a refund, the original shipping and/or return shipping charges will be deducted from your refund amount.
Additionally, we will require your bank information to process the refund securely.
Note for Cash on Delivery (COD) Orders
| Product Amount | One Side Return | Both Side Shipping |
|---|---|---|
| Up to ₹1000 | ₹150 | ₹300 |
| ₹1001 to ₹5000 | ₹250 | ₹500 |
| ₹5001 and above | ₹250 | ₹500 |
Order Processing
We strive to process orders quickly. Most orders are handed over to our delivery partner within 1–2 business days. Our business days are Monday to Friday.
Shipping Time
For most serviceable pin codes, delivery is attempted within 7 days. However, delays may occur due to reasons like bad weather, strikes, remote locations, stock issues, or other unforeseen circumstances.
Once your order is dispatched, you will receive a tracking link via SMS or email to follow your shipment in real-time.