FREEMEN • FESTIVE GREETINGS

Happy Diwali

May this festival of lights bring joy, prosperity and beautiful moments to you and your loved ones.

WITH LOVE, FREEMEN JEWELLERY

Diwali Holiday & Delivery Update

Dear customers, our office and courier partners will observe festive holidays. During this period, order dispatch, courier pickups, deliveries and customer support may be affected.

📅 Our Holiday Schedule • November 2026

08 NOV
SUNDAY
Holiday
09 NOV
MONDAY
Half Day
10 NOV
TUESDAY
Holiday
11 NOV
WEDNESDAY
Holiday
Office operations: Regular operations are expected to resume from 12 November 2026 (Thursday). Courier partner services may resume at different times depending on location.

Important Service Updates

🚚

Dispatch & Courier Pickup

Some orders may not be dispatched during the holiday period. Pickup services may also be limited, and pending orders will be processed as operations resume.

📦

Delivery Timelines

Courier staff holidays may extend in some regions, causing additional transit delays. Your shipment will continue through the courier network as service becomes available.

🎧

Customer Support

Replies and calls may be unavailable or delayed on holidays. You may still leave a message, email or callback request using our published contact channels.

🔄

7-Day Replacement Requests

If you need a replacement, please send your request within the applicable 7-day period and keep your order details. Eligible cases will be reviewed under our replacement policy after support resumes.

Please note: We are doing our best to minimize delays, but cannot guarantee normal dispatch or delivery dates during the holidays. Messages received during the closure will be answered as the team returns.

Thank you for your patience and understanding.
Wishing you a safe and joyful Diwali!